Customer Service
Monday-Friday: 9:00 a.m. to 8:00 p.m.
Loan Officers
Monday-Friday: 8:00 a.m. to 09:00 p.m.
Saturday: 10 a.m. to 4:00 p.m.
Speak with an experienced loan officer
PHH Mortgage is dedicated to meeting your unique home financing needs with a wide variety of loan products. We’ll help you find the financing that suits your situation and answer your questions every step of the way.
If you have questions relating to your current mortgage, please contact our Servicing department at:
We will provide you with a substantive response to your phone call or mailing, generally within 30 calendar days of receipt. If we require more than 30 days to provide a substantive response to you, we will so advise you within 30 days of receipt.
For contact information and a link to the Reverse Mortgage servicing site, go to our Reverse Mortgage page.
If you wish to request information or assert an error relating to the servicing of your mortgage loan, including any Qualified Written Requests, you must use the address below and include your name, your mortgage loan account number, property address and a statement of either the information you are requesting or the error you believe has occurred:
P.O. Box 66002
Lawrenceville, NJ 08648
We are actively seeking dedicated professionals who are committed to providing excellent customer service and contributing to our clients’ success. Learn More